The James Lay Agency Inc

Our History

Welcome to our website! With The James Lay Agency, Inc., you'll feel at home, like a member of the family. My name is Jim Lay and I've been an agent with Nationwide for more than 30 years. My staff and office manager is one in the same, my wife, Sheila. She's been working on behalf of our clients for over 20 years. That's it-just the two of us. You talk to me or Sheila. The concept of a "Mom And Pop" business is a little old fashioned, but so is the way we take care of you. On our business card is my home number and my cell number-I expect to be called when you need me, not just 9-5 on Monday through Friday. Our top priority is doing what is best for you, your family or your business. As a full-service insurance agency, it is our responsibility to find you the protection you need no matter what. We'll provide you with the best coverage at the best possible price. And if you suffer a loss, we are your first contact. We'll stand beside you during the process and help to see that you get fair, prompt payment. Nothing is more important to us than customer service. And why not Referrals are our most significant source of new clients. We receive expert training on a regular and on-going basis in an effort to stay on top of industry changes and trends. Our efforts, on your behalf, are second to none. If the way we do business sounds like how you want to be treated by an insurance agency, please give us a call or stop by. We look forward to hearing from you.

Why Us

Our agency has qualified agents and staff that are specialized in Auto, Home, Boat, and Business and serve the Charlotte area. Whether you're single, married with children or an empty nester, we have the products to meet your ever-changing needs. Nationwide has rich tradition in North Carolina and has been doing business for over 85 years. We celebrate our rich tradition and commitment to the community. We also will give you our signature OYS Review and explain your coverage to you.

Our Locations

  • James R Lay Jr
  • 5200 Park Rd
  • Ste 227
  • Charlotte, NC 28209
  • (980) 359-0126
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  • Mon: 9:00 - 5:00 Evening By Appt.
  • Tues: 9:00 - 5:00 Evening By Appt.
  • Wed: 9:00 - 5:00 Evening By Appt.
  • Thur: 9:00 - 5:00 Evening By Appt.
  • Fri: 9:00 - 5:00 Evening By Appt.
  • Sat: By Appt.
  • Sun: Closed
(980) 359-0126      MAP & DIRECTIONS