Our History

We are a full service office offering Auto, Home, Life and Business insurance. Mary started the office in 1997 from scratch after having been a Nationwide adjuster for 10 years. We know our clients personally and work hard to offer topnotch customer service every day. Susan Emerson came to this office in 2005 with a wealth of prior insurance agency experience. Jimmy Haden joined us in the summer of 2011 and the customers love talking with him and allowing him to help them with their policy service. Susan and Jimmy are both licensed sales and service representatives. Mary is a graduate of Rocky Mount Senior High and holds a bachelors degree from East Carolina University. Mary is an active member of St. Andrew's Church. She has been a past board member of the Rocky Mount Chamber of Commerce. She is currently serving on the board of Tri-County industries. She and her husband, Rick have been active in the Northern Nash Athletic Boosters. They have two adult children, Ben and Kristin. Ben is an insurance adjuster. Kristin is paving her road in Broadcasting.

Why Us

We know our customers personally and consider them our friends. The agency has been developing one customer at a time since 1997. We are the only locally owned agency that has been built completely from scratch. Homeowners and automobile insurance are really the bread and butter of our agency. However, we love to protect your family with the right life insurance options! Call us for a homeowner quote today!

Our Locations

  • Mary K Ruffin
  • 1376 Benvenue Rd
  • Rocky Mount, NC 27804-1619
  • (252) 446-2370
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Wed: 8:30 - 5:30
  • Mon: 8:30 - 5:30
  • Tues: 8:30 - 5:30
  • Wed: 8:30 - 5:30
  • Thur: 8:30 - 5:30
  • Fri: 8:30 - 5:30
  • Sat: By Appt.
  • Sun: Closed
(252) 446-2370      MAP & DIRECTIONS