The Matzura Agency is a family tradition taking pride in their professional record with Nationwide and their family of clients. Our office represents customers in Shelby county, neighboring counties, all of Tennessee and bordering states for the past 34 years. A second generation business, the wand passed from retiring agent, Steve Matzura to his Daughter, Christine, on November 1, 2011. During and after college, owner, Christine Matzura, excelled in restaurant management, the origin of "We aim to please" attitude, exemplified in her business practices today. An experienced insurance broker for 18 years, the majority with Nationwide, Christine highly values ethics and individual customer service as primary goals. The super sonic pace and technology explosion of today, magnifies the need for the basics of human interest, caring, understanding and meeting individual needs. Taking time with the individual and knowing the client is an essential component of our office practice as it invites rapport and creates a bond of trust and security. These are the reasons for the unprecedented tool, the Nationwide "On Your Side Review" for our new and existing clients. The "On Your Side Review" customizes your insurance program to suit your needs, ascertains that all discounts are being applied so you obtain the best coverage for your premium dollars, provides individual customer service and creates rapport. It provides the client time and opportunity for questions, explanations and updating coverage if necessary and options of Bundling discounts. The tool serves as a key to customer satisfaction and has been highly regarded by our clients.
Chris Matzura Insurance is dedicated to protecting your home, family, business and auto with the most reliable coverage and quick, fair claims service. With over 17 years of experience in the insurance industry, Chris Matzura will make certain every detail of your claim is handled quickly and competently. Her agency always gives first class service and puts the customer first. Call us and see why our satisfied customers are our best advertising.