Lisa Browell Licensed Customer Service Representative
Carrie Litzinger-McKee Associate Agent
Shetter Insurance has a history deeply rooted in Nationwide. In 1967 my Father Gary Sr began his career as a Nationwide agent. I can remember him working in his basement office in our home in Chambersburg. He and my Mother worked together in his Chambersburg office for many years. After 35 years of being a Nationwide agent he retired. His Chambersburg agency is now owned and operated by my two sister's Melanie and Tina. As you can imagine, many of our family gatherings eventually end up with conversations about insurance. I worked with my Mom & Dad in their agency from 1988 - 1990. From them, I learned how good customer service and caring for people is important in business. I also learned that representing a quality insurer such as Nationwide is equally important. In 1990 Herb Gump, a Nationwide agent of 32 years from Everett decided to retire. I seized the opportunity to relocate to Everett and take over ownership of his agency. Herb was also raised in the Nationwide family. His Father Howard "June" Gump started his Nationwide agency in Everett when Nationwide was known as Farm Bureau Insurance. He also worked out of his home while Herb was growing up. As I learned about the agency, it became obvious to me that Herb also believed in good customer service and continued to build the agency his Father started for the 32 years he was an agent. I am very proud of the heritage behind my agency. Nationwide has recognized us a Heritage Agency as they too value the family history within the company. Recently we added a second location in Altoona. Although we don't have the same family history there, I look forward to building long term relationships with our members as we have in Everett. I am proud to represent Nationwide and their core values. I invite you to join our legacy as a Nationwide member and learn how we believe in customer service and how we care about our members. To us, you become family when you join us.
With our agency, you will feel right at home. Our top priority is doing what's best for our customers. Whether it is buying a new vehicle or filing a claim, our agency will be there every step of the way. Our goal is to become a trusted advisor and to serve our members needs through On Your Side Reviews and to offer customized insurance solutions. We are proud to serve Everett, Altoona and many other communities in PA. Give us a call and learn about the benefits of our agency and Nationwide Insurance!