Our office has been in business for 20 years under the direction of our agent/owner, Kristin Hopkins-Calcek. Kristin is licensed in all personal and commercial lines of insurance and can assist with any coverage questions and reviews of your current coverage. Kristin strives and prides herself on the fact that she is accessible to all her clients and has a personal relationship with every customer. Call her for a quote anytime or if you need assistance or have questions. Our office manager is Carmelita, who can help you with all of your billing questions and will remind you, by phone, if you accidentally miss a payment. She is our front line customer service specialist and will, most likely, be the one answering the phone when you call. She can help you with any questions you have or direct you to the appropriate person who can.
We pride ourselves in the customer service we provide to our clients. We review all coverages, in detail, with our customers to help keep them well-informed. We strive to provide convenience to our policyholders by adopting the following practices: All phone calls will be returned in 24 hours or by the next business day. We accept cash payments in office. We have Saturday and evening hours by appointment in the office, or we can come to you. We also provide 24 hour claims and billing service.
* Hours listed are for walk-ins. We have a mobile unit in Charleroi and are always available by appt.(724) 785-9596 Email Maps & directions