Smith Insurance Group, Inc.
Licensed in: PA
Bio: Melissa joined the agency in 2002 after spending the previous 5 years supporting two separate Nationwide Agency Districts. Her experience in that position helped her make a smooth transition into her current role as Office Operations Manager.
Agent qualifications: Melissa's current responsibilities include managing the office and customer service personnel, payroll, and the accounting functions of the office.
This certification is earned by agents who have completed a comprehensive training program to provide quality customer service.×