Jessica Mitchell Licensed Customer Service Representative
Maria Caldwell Associate Agent
Deisy Barrientos-Amador Licensed Sales & Service Representative
Jessica Shaw Licensed Sales & Service Representative
Randy Colburn Associate Agent
Drew Pflughoft Associate Agent
Our Agency is a Nationwide designated Heritage Agency. My dad, Roger Downs began our Agency in 1981. I joined him in 1998 as an Associate Agent after graduating from the University of Alabama. In 2013, I took over as the Primary Agent. This means our Agency has been serving families and businesses in Tuscaloosa and the surrounding communities for nearly 35 years.
It is our mission to serve you in a memorable way and to provide you with excellent customer service in every interaction. We want to make it easier for you to protect what matters most to you so that you can live confidently. We offer a full line of Personal, Commercial, Life, Farm, and Powersports Insurance to meet almost any need.